Pelican Bay Hotel, Freeport - Reviews, Rooms Options & Prices 2025

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About the Resort

Sea Horse Road At Port Lucaya, Freeport, Bahamas

Pelican Bay Hotel in Freeport, Bahamas, began as a charming retreat developed by a brown pelican. Nestled in a tropical oasis, the resort features modern amenities designed for relaxation and productivity. It boasts a stunning location near 71.2 acres of white sand beach and various attractions. Guests can enjoy seamless connectivity and distinctive experiences, making it one of the happiest hotels in Grand Bahama.

Location

Pelican Bay Hotel is located a short distance from notable attractions like Port Lucaya Marketplace and Lucayan National Park. The resort is approximately 15 km from Grand Bahama International Airport, providing convenient transportation options. Guests can easily explore local beaches and entertainment venues, enhancing their Bahamian experience.

Rooms

The resort offers 183 waterside rooms, including standard, superior, and deluxe state rooms, each designed for comfort and relaxation. Guests can enjoy private balconies with spectacular water views, high-speed Wi-Fi, mini-refrigerators, and HD cable TV. The deluxe state rooms are equipped with additional amenities such as a two-burner cooktop and a dishwasher for longer stays.

Eat & Drink

Pelican Bay Hotel features Sabor Restaurant & Bar, offering a blend of tropical fusion cuisine and local delicacies. Guests can enjoy casual meals and signature dishes while dining in a vibrant atmosphere. The hotel also provides a breakfast facility for a great start to the day.

Leisure & Business

The resort features three swimming pools and easy beach access, creating an ideal setting for leisure activities. Guests can indulge in spa treatments or explore outdoor adventures like diving, fishing, and golfing in the nearby area. The resort is also equipped with meeting spaces, ensuring it caters to both relaxation and business needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

640 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Deluxe Single Room

Max:

2 persons

750 m²

Bed options:

1 Single bed

Sea view

Shower

Coffee machine

room details

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Superior Single Room

Max:

2 persons

750 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Freeport 1.4 mi

Airports

Grand Bahama International (FPO) 8.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Suite!

“Our suite was immaculately clean and beautifully designed, featuring a gorgeous balcony with amazing views of the bay.” view full review

Accessible & Welcoming

“The hotel's various facilities were well thought out, accommodating all types of guests and ensuring a pleasant experience for everyone.” view full review

Fantastic Pools!

“The hotel boasted several well-maintained pools, including a swim-up bar that made our relaxation time lovely.” view full review

Delicious Cuisine!

“Sabor restaurant offered a good dining experience with mouthwatering dishes that exceeded our expectations.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Snorkeling
Horseback riding
Cycling
Fishing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Children's play area

Spa & Leisure

Infinity pool
Sun loungers
Garden area

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Sea Horse Road At Port Lucaya, Freeport, Bahamas

Map view

Sea Horse Road At Port Lucaya, Freeport, Bahamas

City landmarks

Seahorse Road On Bell Channel bay

Port Lucaya Marketplace

1.3 mi

Garden

Garden of the Groves

1.2 mi

1 Sea Horse Road

Unexso

2200 ft

1 Sea Horse Lane

Casino at the Radisson Grand Lucayan

2800 ft

Beach

Lucaya Beach

2400 ft

Port Lucayan Marketplace

Leo's Art Gallery

1.9 mi

Beach

Coral Beach

1.4 mi

Mall

The Lucaya Shopping Centre

1.5 mi

Baloa Road

Lucayan Park Golf & Country Club

2.0 mi

E Sunrise Hwy

Luis de Torres Synagogue

1.9 mi

Taino Beach West

Pirate's Cove Zipline and Water Park

2.7 mi

Beach

Smith's Point Beach

2.0 mi

Silver Point Beach

2.1 mi

Beachway Dr

Pinetree Stables

2.0 mi

Cooper's Estate

Cooper's Castle

2.3 mi

E. Settlers Way Directly across from Grand Bahama Catholic High School

Rand Memorial Nature Center

2.3 mi

E Settlers Way

Rand Nature Center

2.5 mi

Beach

Taino Beach

2.8 mi

5 Poinciana Drive. Near Downtown

Eden Wellness Spa

2.8 mi

Church

Mary Star of the Sea Church

3.0 mi

Beach

Mather Town

3.1 mi

Church

St. Vincent De Paul Church

3.8 mi

# 3 Yellowpine Street

The Junkanoo Museum of The Bahamas

4.1 mi

Nearby

Port Lucaya Marketplace

Count Basie Square

1800 ft

Seahorse Rd

Port Lucaya Marina

1800 ft

Port Lucaya Marketplace

Count Basie Square Bandstand

1400 ft

Restaurants

Dive In Bar & Grill

2200 ft

Port Lucaya UNEXSO Building

Cappucino's Fine Italian Restaurant

1700 ft

Sea Horse Road Port Lucaya Marketplace

Giovanni's Cafe

1700 ft

Port Lucaya Marketplace

Zorba's Greek Restaurant

1800 ft

Port Lucaya

Agave Lucaya

1700 ft

Port Lucaya Marketplace Adjacent to Sparky's & Zorba's

Go Native

1700 ft

Seahorse Rd Port Lucaya Marketplace

East Sushi Bar and Asian Cuisine

1900 ft

Port Lucaya

Molly Malone's Irish Pub & Eatery

1800 ft

Lucaya Marketplace

Pisces Seafood House & Pizzeria

1400 ft

Port Lucaya Marketplace

The After Deck

1700 ft

Sea Horse Road Port Lucaya Marketplace

Fair Play Lounge

1800 ft

Port Lucaya Marketplace Old Batemans

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

Great location

Clean and comfortable room

Limited dining options

Slow service

7.2/10

Very good

Rooms

7.8

Location

8.4

Service

7.3

Dining

6.0

4/5 based on 1082 reviews

#2 of 14 hotels in Freeport based on Tripadvisor

Matthew

United States of America, December 2024

7.4/10

I had a mixed experience at this resort. The location is great, just a short ferry ride away from a beautiful beach, and the renovated room I had overlooked the pool was nice. However, the service was a bit slow and the dining options were pretty limited, especially when it came to seafood. Overall, it was a decent stay but not without its flaws.

Rooms

8.0

I stayed in a renovated room with a balcony overlooking the pool, which was clean and comfortable, but I had an issue with the safe not locking.

Service

7.0

Service was pleasant, but I felt it could be quicker. Check-in took longer than expected and I had to ask multiple times for help with scheduling activities.

Location

9.0

The location is excellent, just a quick ferry ride to Taino Beach, surrounded by restaurants and shopping options.

Dining

6.0

The dining options were decent, but the menu was limited on certain days. I really missed having a good selection of seafood.

Facilities

7.0

The facilities were nice, especially the pool area, but there was no beach directly at the hotel, which was a slight drawback.

Great location

Limited dining options

Olivia

United Kingdom, December 2024

7.4/10

Our stay at Pelican Bay was highlighted by exceptional customer service from the staff, especially during a stressful car battery issue. The rooms were spacious and clean, featuring great views. While we enjoyed the nice facilities like the pools, the dining experience could have been better as we faced some inconsistencies in service and food availability. Overall, a lovely stay but with some room for improvement in service coordination.

Rooms

9.0

The rooms were spacious, clean, and inviting, with great views of the marina.

Service

7.0

The staff handled the car issue remarkably well, but some inconsistencies in service were noticed.

Location

8.0

Conveniently located with easy access to dining and shopping, although it lacks direct beach access.

Dining

5.0

We faced issues with the restaurant's hours and availability, which detracted from the experience.

Facilities

8.0

The pools were clean and well-maintained, providing a relaxing environment.

Victoria

United Kingdom, December 2024

6.2/10

My experience at this hotel was mixed. While the area and complex boast beautiful surroundings, the lack of a direct beach access made things a bit inconvenient. The rooms were spacious and nicely decorated, but I encountered a strong mold smell that was hard to overlook. On a positive note, the restaurant served delicious meals, but the limited soup portions were a letdown.

Rooms

5.0

I stayed in a spacious room that was beautifully decorated, but there was a really strong smell of mold that made it uncomfortable.

Service

6.0

Service was hit or miss; the front desk staff were somewhat unhelpful at times, but other staff members made the effort to keep things running smoothly.

Location

7.0

The hotel is in a lovely complex and is only a short ferry ride away from Taino Beach, which is a beautiful spot to relax.

Dining

7.0

Dining options were quite good, with tasty meals served, although the soup portions were disappointingly small.

Facilities

6.0

While the hotel had some lovely amenities, the lack of direct beach access was inconvenient and affected the overall experience.

Alex

United States of America, December 2024

8.8/10

I had a great time at Pelican Bay Hotel. The setting was beautiful and the room was spacious with a lovely bay view. The service from the staff was outstanding, which made our stay even more enjoyable. However, some amenities like the dining options could be even better, and there were some ongoing renovations that were a little distracting. Overall, it was a wonderful getaway with some minor hiccups.

Rooms

10.0

Our suite was spacious and immaculate, with a stunning view overlooking the bay. The amenities included a wet bar and a coffee machine, which added a nice touch to our stay.

Service

10.0

The staff were incredibly accommodating, especially when it came to helping us with travel arrangements after our ferry was canceled. They went above and beyond to ensure we had a smooth experience.

Location

9.0

The hotel is ideally located within walking distance to the Lucaya Marketplace, making it easy to explore various dining options and shops.

Dining

7.0

We enjoyed breakfast at the hotel, but found prices at the on-site restaurants to be quite high. The food was tasty, but the offerings were a bit limited.

Facilities

8.0

The property had beautiful but limited swimming pools, which felt more suited for adults. Access to Taino Beach via ferry was a great perk.

Nathaniel

United Kingdom, December 2024

7.8/10

I was pleasantly surprised by my stay at Pelican Bay. The spacious rooms offered a great balcony, and while the hotel's decor felt a bit dated, it was clean and comfortable overall. The staff went out of their way to assist, and the view from my suite was breathtaking. However, the breakfast options could use improvement, as they were quite routine and lacked variety.

Rooms

8.0

The rooms were large, clean, and spacious, complete with a nice balcony and functional amenities like a fridge and coffee machine.

Service

9.0

The staff was exceptionally friendly and attentive, making sure every need was met during our stay.

Location

9.0

The hotel's location is fantastic, with easy access to beautiful spots and nice pathways for walking around.

Dining

5.0

The breakfast buffet was a bit underwhelming, lacking variety and creativity.

Facilities

8.0

The hotel had nice facilities including several pools and bars, perfect for relaxing after a day of exploring.

Kevin

United States of America, November 2024

7.0/10

I had a good experience at this hotel, especially with its spacious rooms and substantial breakfast. The location is excellent for exploring Freeport, with easy access to shops and restaurants. However, there were a few drawbacks like delayed check-in and limited dining hours that were a bit frustrating during my stay.

Rooms

7.0

The rooms are large and clean, with a nice Nespresso machine. However, the decor is a bit dated and the beds could be more comfortable.

Service

6.0

The service had its ups and downs; while some staff were friendly, others were inconsistent, especially during check-in.

Location

9.0

This hotel is perfectly situated for visiting Freeport, close to Lucaya marketplace and with public beach access just a short walk away.

Dining

6.0

Breakfast was quite good but the dining options outside breakfast were inconsistent and sometimes not available when needed.

Facilities

7.0

The pool area is small but enjoyable, and I appreciated the peaceful atmosphere.

Rowan

United Kingdom, October 2024

6.4/10

I recently stayed at this hotel for 11 nights, and while the location was convenient for diving with UNEXSO, my experience was quite frustrating. The room we received was newly renovated but didn't meet expectations, and the breakfast situation was a daily hassle with multiple billing issues. The overall service felt disorganized, which detracted from the comfort of our stay. On a positive note, the Sabor Restaurant on-site was enjoyable, and the diving experience was fantastic.

Rooms

6.0

The room we stayed in was newly assigned due to renovations, but it didn’t quite match the expectations set by the booking. It looked nice at first, but it lacked essential comforts and had issues like flooding from the bathroom.

Service

5.0

The service was a significant issue during our stay, with daily misunderstandings regarding our breakfast payment and check-out confusion. While the staff tried to assist, it often felt chaotic and uncoordinated.

Location

7.0

The hotel's location was quite convenient for diving trips, and being near local attractions and restaurants was a plus. However, the atmosphere felt a bit eerie due to the low number of visitors.

Dining

6.0

Dining options were limited, with breakfast often running out and the restaurant not able to accommodate our larger group during peak hours. The on-site restaurant, Sabor, was a nice option, but it wasn't particularly kid-friendly.

Facilities

7.0

The hotel had basic facilities, but many areas felt like they needed attention and improvements. The main attraction was the access to Taino Beach, which was lovely.

Anthony

United States of America, October 2024

9.0/10

I had a fantastic stay at Pelican, where the staff went above and beyond to make my experience memorable. The spacious suite with a stunning bay view was a highlight, and the overall atmosphere of the hotel was lovely. While the breakfast could use more variety, everything else was top-notch, making it a great value for the money.

Rooms

10.0

The suite we stayed in was spacious, immaculate, and had a magnificent view of the bay. It had all the amenities we needed for a comfortable stay.

Service

10.0

The customer service from Kimberly Russell and Racquell Harvey was absolutely amazing. They provided essential help when our return ferry was canceled, ensuring our trip home wasn't delayed.

Location

9.0

Pelican is perfectly situated on a canal, and the free ferry to Taino Beach was a nice bonus for a relaxing beach day.

Dining

7.0

The food at Sabor was delicious, but the breakfast offered was rather routine and could use some improvement in variety.

Facilities

9.0

The hotel features three beautiful pools, perfect for a relaxed day by the water. Overall, the amenities were impressive.

Spacious, clean suite

Limited breakfast options

Greg

United States of America, September 2024

6.6/10

The hotel has a wonderful location near the marina and is very convenient for divers, with many nearby restaurants and access to water taxis. The cleanliness and spaciousness of the rooms were commendable, but the service and dining experience left much to be desired. Overall, it has potential, but some aspects need serious improvement, especially in room maintenance and dining variety.

Rooms

7.0

The rooms were spacious, clean, and inviting with a nice view of the marina, but some furniture and features felt outdated and in need of repair.

Service

6.0

While the staff were friendly and accommodating, the overall service was inconsistent, particularly with housekeeping.

Location

9.0

The hotel is perfectly located near the Lucaya Market, making it easy to explore local shops and restaurants, and it's ideal for divers due to its proximity to diving facilities.

Dining

5.0

The breakfast was complimentary and quite good, but the overall dining experience was limited and repetitive.

Facilities

6.0

The hotel offered a few nice pools and access to water taxis; however, the amenities felt lacking overall.